Privacy Policy
Information on the processing of personal data on this website
At a glance
1. Data Controller
2. Fundamentals
3. Website and Hosting
4. Contacting Us
5. Cookies and Services
6. Disclosure and International Transfer
7. Retention and Security
8. Your Rights
9. Amendments
Last updated: September 2026
Check all yellow-marked placeholders before publication.
1. Data Controller
Floricel Living
Silserweg 6
7430 Thusis
Switzerland
Email: info@floricelliving.ch
Phone: 081 525 65 43
2. Fundamentals of Data Processing
We process personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO). To the extent that the European Union’s General Data Protection Regulation (GDPR) is applicable, we also take its requirements into account.
We only process data that is necessary for the operation of the website, communication with interested parties and customers, the processing of inquiries, and the provision of our services. Processing is carried out in particular for the fulfillment of contracts, to safeguard legitimate interests, due to legal obligations, or – where necessary – with your consent.
3. Website, Hosting, and Server Logs
When accessing this website, technically necessary information may be processed, in particular the IP address, date and time, page accessed, referrer URL, browser type, operating system, and status codes. This data serves the secure and stable operation, error analysis, and protection against misuse.
4. Contacting Us and Forms
When you contact us by email, telephone, or contact form, we process the information you provide – in particular your name, email address, telephone number, message content, and technical transmission data – to process your inquiry and for any follow-up questions.
The information will not be used for other purposes without a factual reason. Please do not submit any sensitive personal data via the form.
5. Cookies, Fonts, and External Services
WordPress and Elementor may use technically necessary cookies or comparable storage technologies. Optional analysis, marketing, or third-party cookies may only be used in accordance with the actual configuration and applicable consent requirements.
Technically necessary cookies are used on this website, which are required for the operation and correct display of the website.
The Amelia service is used for booking appointments. In this context, information regarding booked services, appointments, contact details, and other information entered in the booking form may be processed.
Insofar as external fonts, maps, videos, analysis, or other third-party services are used, their activation only takes place according to the selected cookie or privacy settings. Non-essential services are generally only loaded after corresponding consent.
6. Disclosure and Processing Abroad
Personal data may be passed on to carefully selected processors, insofar as this is necessary for hosting, IT operations, communication, project handling, or legal obligations. Such recipients may only process data to the extent agreed upon.
In the event of disclosure to countries without an adequate level of data protection, we take the protective measures provided for by law, unless an exception applies.
Personal data may be processed or passed on to corresponding processors within the framework of hosting, website operation, appointment booking, and by the IT and communication service providers used.
Processing may also take place outside of Switzerland or the European Economic Area, in particular if a service provider used operates servers or subcontractors there. If no adequate level of data protection is recognized for the country in question, the transfer takes place on the basis of suitable guarantees, in particular contractual data protection clauses, or based on a legal exception.
7. Retention and Data Security
We retain personal data only for as long as is necessary for the respective purpose, for the fulfillment of a contract, or due to legal retention and documentation obligations. Subsequently, data is deleted or anonymized, provided there are no permissible reasons for further retention.
We take appropriate technical and organizational measures to protect against loss, misuse, unauthorized access, and unauthorized modification. However, absolute security of data transmission on the Internet cannot be guaranteed.
8. Your Rights
Within the framework of applicable data protection law, you may in particular request information about your processed personal data as well as its correction or deletion. Depending on the applicable law, further rights may exist, such as to the restriction of processing, data portability, or objection. Consent granted can generally be revoked for the future.
To exercise your rights, please contact info@floricelliving.ch. We may require appropriate proof of identity. Furthermore, you may contact the competent data protection supervisory authority.
9. Changes to this Privacy Policy
We may adapt this privacy policy if our data processing, the services used, or the legal situation changes. The version published on this website at the time applies.
Last updated: September 2026